Inthe modern dynamic and diverse corporate environment, supervisorshave a huge responsibility of ensuring that a job is done. This isdependent on their ability to deal with emerging issues in their teamand processes. Creative thinking, interpersonal skills and fosteringteamwork are essential among supervisors (Donald, 2009). Thus, thisthree days supervisory training and development program is veryessential. The program aims at developing supervisory skills,especially among new and less experienced supervisors.
Descriptionof the Supervisory training program
Sectionone: How to lead people (two full days)
Thissection will introduce essential concepts and basic aspects of asupervisor role. This includes how to promote teamwork and cohesionin the working group. At the end of the training session, thetrainees will be able to monitor evaluate and devise ways ofimproving the performance of the employees in the working group. Theactivity aims at enabling the supervisor understand the differentwork related and social issues affecting the working group (Donald,2009). The main topic in this section will include:
Supervisory principles: Which includes the responsibilities and duties of a supervisor, how to manage a group and work ethics.
How to establish a criteria of performance evaluation: This will include management of employee performance, developing a performance criteria, how to analyze tasks and responsibilities, and managing job accountability and expectations.
Evaluation and monitoring of employees performance: This will include how to methodically appraise and monitor the performance of employees according to an established standard and set objectives.
Identification of training needs in the working group: This will include sensitizing supervisors on their role in supporting workers in their working groups. This includes identifying performance gap and linking them with training needs in the group.
Teamwork skills: This will involve a review of the role of teamwork in a working group and the role of the supervisor in unifying the working group through conflict management, team goals and team strategies.
Behavior management and disciplinary actions: This will involve the role of supervisors in developing acceptable behaviors and disciplining the workers in his working group.
Sectiontwo: The process of leading people (one full day)
Thissection aims at equipping the supervisor with the necessary skillsand knowledge in the leading process. Supervisors play a major rolein the leading process since they provide a link between the topmanagement and the working groups in the organization. Therefore,this section is a leadership training cause aimed at preparing thetrainees to assume leadership roles in the organization (Donald,2009). The leadership training will involve:
Leadership styles: This will involve the different leadership styles a supervisor can adopt, their strengths and weaknesses.
Stress management in leading processes: This will involve equipping the trainees with skills that will enable them effectively manage stress effectively at the individual and group level.
Change management: This topic will aim at informing the supervisors on their critical role in the management of change in the organization. This is because they provide the link between the top management and the working groups.
Problem solving skills. This will involve improving the ability of the supervisor to effective identify and solve problems as well as make process decision accurately.
Itis recommended that additional training through a follow-up programbe conducted after three to four months. This will provide room foradditional training topics and recap of the previous topics (Donald,2009).
Donald,L. K. (2009). DevelopingSupervisors and Team Leaders,ISBN 1136410678, Routledge.