CASE SUTDY- ELECTRICGOV 5
Any successful organization should have a mission statement thatshows the general direction of the firm. A mission is important foran organization as it sets forth the objectives the organizationintents to achieve, acts as a motivational tool and shows the overallimage of an organization. Further, it helps workers takes theirresponsibilities within the set standards and objectives and providean overall overview of the purpose of being in business either as aprofit making organization or target being to attract customers (Dyeret-al, 2014).
Team members should know their roles in a team to avoid crushingobjectives of different departments. Also, this will enable them knowwhat is expected of them and what will be accounted for, in case theyblander. Knowing one’s role is vital as it will increase accuracyin work environment as well as commitment in performing a task henceincreasing the overall output of a firm. Instances of disagreementsand quarrels are likely to reduce once team members understand theirboundaries and scope of work. There is also likelihood that time willbe properly managed by making members aware of their roles (Dyeret-al, 2014).
Competition within a team is viewed as both beneficial anddestructive. On the positive side, it encourages team members to workharder so that they are not beaten by other team members. To add on,every team member want to be efficient and competition is likely toincrease efficiency within the team. Again, in the face ofcompetition, quality outputs are likely to be produced as each memberwant his/ her outcomes to be the best and that can fetch maximumattention when it comes to marketing (Dyer et-al, 2014). Positiveoutcomes can thus leads to rewards and promotions where necessary. Onthe contrary, competition may result to quarrels and disagreementsbetween team members as no one wants to be defeated by the other.Production of similar outputs and the selling at different low pricesmay result to this. Competition may reduce the overall accuracy ofteam members and others may be forced to drop out of the team due todiscouragements.
Short-term goals show what is expected of someone in the meantimeand that are intended to solve the problem that has just arrived.These goals are vital as they will provide a general overview of whatis expected of the team members now that there is a problem. Forexample, we might have a short-term objective like increaseawareness of the sources of conflict, reducing competition andimproving team relationship (Dyer et-al, 2014). On the other hand,long-term goals will serve to create awareness of what is expected ofthe team in the long-run after the problem has been solved. Examplesmay include build a long-lasting positive image of the firm,increase market share as well as team profits, improving the workingenvironment of the team members and improving the accountability ofeach team member to ensure efficiency and accuracy. Having short-termgoals at hand will ultimately result to the achievement of long-termobjectives and vice versa.
Understanding how to resolve conflict by leaders is a key concern toend disagreements. Listening to both parties presenting their caseswithout paying attention to one party is a sign of good leadershipquality of conflict resolution. Leaders should understand thestrength and weaknesses of both teams and balance the decision makingprocess of what each team expects of each other. Also, understandinghow to resolve conflict will bring long lasting relationship betweenteam members during resolution time as well as after resolution. Tosum up, good knowledge of conflict resolution will create an impactin such a way that no team will shout on the other during negotiationand that they will instead be in a position to view their points offailure and mistakes (Dyer et-al, 2014).
Dyer, W. G., Jr., Dyer, J. H., & Dyer, W. G. (2013). Teambuilding: Proven strategies for improving team performance (5thed.). San Francisco, CA: Jossey-Bass.